A series of photos Steve took in my office testing Photo Booth filters in 2005. Rest in peace.
—Mike Matas (via willw)
nickd: Charge money for your work. Don't be a jerk to people. Repeat. →
Go read that then come back. It’s short, just do it.
The topic of charging money to users who love your products has been on my mind a lot lately. By putting your product cart before your business plan horse, you’re basically leaving yourself two options: force ads on your users/sell user data to advertisers or force previously non-paying customers to pay.
I’m not saying that venture capital is in itself bad. Some products and ideas need startup capital to get off the ground. But going full force towards a product without any plan for making money is setting yourself up for compromises I’m not willing to make.
Make great things and let people pay you for them. Either you’ll end up with customers who actually value what you’ve created or you won’t. If not you’ll have plenty of time to give it another go and reinvent the whole thing. You can’t do that when you have hundreds of thousands of users and investors knocking at your door for their payout.
Think beyond features.
All too often we forget that many companies aren’t built primarily to make money: they’re built to solve problems. Money is the intended side-effect of that. Connect with customers emotionally and you’ll start seeing happier humans.
— Zach Holman, Customer Support Doesn’t Have to Suck
Thank you, Steve. (via nevver)
topherchris made a comic:
Garfield Minus Garfield and Jon
I got inspired.
Our First Place